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Can I submit designs?We are always on the look-out for new designs so if you have a design, feel free to send it on [email protected] and we will get back to you. The design needs to be an original one and not something taken off the Internet.
How are designs selected for printing?The final decision lies with us and there is no voting system involved. We will contact you via email if we like your design and negotiate the terms and conditions for printing it.
What is the Redwolf marketplace?Redwolf Marketplace empowers independent artists, bands and organizations to sell their designs and merchandise without worrying about the technicalities of printing, accepting payments or distribution. We will make you a mini-shop on our website and take care of the entire supply chain. Mail us on [email protected] for more information.
Product and Sizing Info
What is the quality of fabric used?We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.
What kind of printing is used?We use high quality screen printing for all our Redwolf designs.
What sizes do you have?Our sizes run from XXS to XXXL.Make sure you measure your t-shirt as shown in the size chart on each product page and compare it to our sizes to get the perfect fit.
What are the washing instructions for Redwolf Tees?
Discounts & Gift Vouchers
Can I avail any Discounts?We have discounts and sales often and we always post their details on our Facebook page. We also offer discounts to our newsletter subscribers from time to time. You can subscribe by entering your email address at the bottom of this page. We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
Does Redwolf have Gift Vouchers?Yes, we do. You can purchase a Redwolf gift voucher for your friends and loved ones here.
What payment options do the CCAvenue/EBS/PayUMoney gateways offer?Our payment gateways offer the following online payment options:
Can I pay by cash when my order is delivered?Yes, we do offer Cash on Delivery to most locations in India. However there is an additional handling charge of Rs 50 per 500 grams.
What are the Shipping Charges?Redwolf offers free shipping across India if you pay online using our secure Netbanking/ Credit Card/ Debit Card options powered by CCAvenue/EBS/PayUMoneyCash on Delivery has an additional handling charge of Rs 50 per 500 grams.If you live in Mumbai and want to pay by cash but do not want to get charged for COD, you can always drop in at our office in Mahim west (9:30am - 6pm, Monday - Friday) to pick up your merch.
How long will my order take to deliver?All orders completed before 10am are shipped on the same day. Orders within India are usually delivered within 5-7 working days. Orders that are completed on a Sunday, public holiday or after 10am on a normal working day are shipped on the next working day.To know more, check out our Delivery Information page.
What is the Redwolf Return Policy?If you are unhappy with the product that you have received, you can send it back to us within 15 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a Redwolf voucher. (Cash on Delivery handling charges are non-refundable). We do not accept returns for Posters, Boxer Shorts, Mobile Covers, Coffee Mugs, Beer Mugs, Coasters, Fridge Magnets, Headphones, Digitally Printed T-shirts, Mystery T-shirts, pre-ordered products and Shot Glasses except in the case of manufacturing defects. To know more, check out our Return Policy page.
What if design/size I require is currently out of stock?Use the email notification feature: On the product page, just move your mouse pointer over the size icon which is currently out of stock and a box will pop-up where you can fill up your email id. You will receive a notification email as soon as the product is back in stock in your required size.